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DiAC Privacy Policy

Last updated: September 16, 2020


DiAC is a federally-regulated Canadian not for profit corporation.  We represent our members, companies who manufacture products, distribute products and service the professional dental communities in Canada.  This privacy policy explains how our organizations uses the data we collect from our member companies and their employees when they use our administrative management system and website.

Collection, use and disclosure of personal information

As a rule we do not collect personal information.  We collect business information on our member companies and their representative employees.  As such, under Canadian privacy law, a person's business contact information that is collected, used or disclosed for the sole purpose of communicating with an employee of our members in relation to their employment, business or profession is generally not considered personal information under the laws of Canada.

We will collect a company representative's name, position, address of the business, business email, business phone numbers, type of business (manufacturing, distribution, laboratory, service provider) and the business representative's role in the organization whether a sales role, finance, marketing etc. This information is gathered from our member through the application process, regular updates from the member, or the member's representative directly provides their business contact information.

We use this information to communicate with our members and their employees through our website, e-newsletters, email blasts, polls and event notifications. Topics can include membership renewals, education events, trade show information and general industry events and issues. We also use this information to process requests and payments for trade show booths, seminars and sponsorships. When payment for events is processed, business information is shared and sent through our payment processing companies, banks etc. 

All the data in our membership administration system and our website is securely stored and backed up in the cloud by our service provider.

If you are a member's employee you have the option to share your business contact information (through the member database under the privacy tab) to other members of DiAC.  You control who has access to your profile and who does not, as well as correcting any information that needs to be updated. By default we have set this to "share with other members". As we are a business association with principally business contact information, networking between members is one of our core values to the membership and allows for seamless communication and connectivity.   

We do not accept personal information from third parties. Our member companies provide us with information on their business and employees, providing updates as employees join or leave their employment. Individuals must be representatives of a member company to be on the database. Once that relationship ceases, upon notification of the member or former representative, the record is immediately deleted.  

Our website may contain links to other websites, but our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.  DiAC's privacy policy is regularly reviewed and updated in compliance with Canadian privacy laws.

If you have any questions about DiAC's privacy policy, the data we hold or you would like your business profile removed, please do not hesitate to contact us at info@diac.ca or call 905-417-7462.

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